Our Management Team

Team Fingertips

Austin Pass

Managing Director

Austin has an IT career spanning 20 years, and has held diverse positions such as database designer for the Rail Infrastructure Corporation in Sydney, Australia and Information Architect for oil-field services company Schlumberger.

Nowadays you’ll find him devoting his time to either Fingertip Solutions customers, his family, Manchester United or anything French.

Laid back but with a steely determination to deliver the best customer service possible – if it’s computer related and it’s causing you problems then Austin will devise a way to help

Aydin Arabacioglu

Commercial Director

Aydin has over 15 years of experience in marketing, sales, branding and business development. Originally from Newcastle upon Tyne, he found himself propelled to the North West via his time at Lancaster University – now living near Manchester.

He is a family man, married with two children. This Geordie-Turk likes to spend time with his family, holidaying in sunnier climes and, occasionally, dabbles in guitar. He is focused on taking Fingertip Solutions to the next level, expanding their customer base and developing the brand, whilst always delivering a superb service to all customers and offering a friendly, approachable work ethic.

Mark Faulkner

Technical Director

Subsequent to graduating in Computer Science from Aberystwyth University, Mark extensively travelled whilst on a gap year and has worked in the IT industry since returning to the UK.  He now lives in Wilmslow and is married with two children.  Keen on staying fit and active, he is currently training to compete in his first sprint triathlon.

Matthew Edwards

Technical Director

Matt has over 20 years of experience within the world of IT and loves everything Techy. He is a family man and is devoted to his wife and 2 beautiful children.

He has an irrational obsession with collecting hobby related paraphernalia – 3 x Electric Guitars, 3 x Bikes and he likes to spend time on his prized allotment. He is an expert IT engineer and is 100% customer focused. He always provides the best IT support with a smile!

Russell Taylor

Finance Director

Russell is Fingertips’ FD, our “Money Man. He has worked in the IT industry for over 20 years and he has held various roles in the public and private sectors.

He is rooted in all things tech and has been an Apple nerd since the days of the LCII. Russell is married to his sweetheart and has two great, energetic boys. Russell’s hobbies include basketball, Pokémon Go, flying his drone and family holidays to name a few.

Russell is dedicated to helping people inside and outside of work. He gets a kick out of leaving every situation with the customers smiling.